Firstly, before conducting any tests, it is extremely important for you to contact our Signal Receiving Center! Initiating a test without contacting us first, may result in a false dispatch and possibly a fine from the responding authority.
CALL DAMAR SECURITY SYSTEMS
at 1-800-265-7562 to advise that you will be initiating a test of your system.
PROVIDE YOUR IDENTIFICATION,
and account/system number or address of the location to be tested.
REQUEST THE OPERATOR TO PLACE THE SYSTEM “ON TEST”
and specify a time when your testing will be completed. When a system is “ON TEST”, SRC will receive signals as normal from the system, but it will not illicit a response or a dispatch. Please understand that if we receive any signals after the test time has expired, they will be acted upon!
SECURE ALL WINDOWS, DOORS AND OTHER DETECTION DEVICES
connected to the security system so that your keypad shows a READY indication.
ARM THE SYSTEM
as you would, as if departing. Open and close a designated exit/entry door and wait by the keypad until the “exit time delay” has expired.
OPEN DOORS, WINDOWS, OR OTHERWISE TRIGGER DEVICES
that are connected to the security system. Each time a device is triggered, a signal should be sent to our SRC. A siren (if installed & operational) should be sounding at this time
WAIT FOR AT LEAST ONE MINUTE
after you have triggered the devices, and then disarm the security system.
CONTACT DAMAR SECURITY SYSTEMS
at 1-800-265-7562 with the address and/or account/system number.
SPEAK WITH THE DSS OPERATOR
to verify the signals received while the system was “ON TEST”. Ensure that all the devices that were triggered at the site, have a corresponding signal in the SRC history. The DSS Operator will be able to provide a copy of the test report via email, if desired.
ASK THE DSS OPERATOR
to place your system back into service. This means that any future signals will be acted on as normal and will illicit a response.
If at any time, you feel a component of your Damar Security System may not be working properly, or if the system did not respond as expected, please ask to be transferred to our Technical Support Department. A Damar Technical Support Agent will work with you to ensure your system is working properly. Should there be an issue that cannot be resolved remotely, a Damar Technical Support Agent will generate a service dispatch to request a Technician to repair your system on site.
Routine monthly testing of your Damar Security System will ensure protection and provide peace of mind!