Terms of Use & Privacy

DAMAR SECURITY SYSTEMS WEBSITE TERMS OF USE

These Website Terms and Conditions of Use (the “Terms”) shall govern your use of this website and all other sites that may be linked from this site that are owned and maintained by Damar Security Systems Division of Lambton Communications Limited, hereinafter referred to as “Damar Security Systems”, “Damar”, “we”, “our” or “us”. By using this website, you agree to be bound by these Terms. If you do not agree to the Terms, please exit the Site immediately and do not access any of the associated pages or materials. Please consult our Online Privacy Policy for a description of our privacy practices and policies on the Site.

Intellectual Property:

All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Damar Security Systems or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from this website without our prior written permission.

Use of the Website:

You may use this website for lawful purposes only. You may not use this website to engage in any activity that violates any applicable laws or regulations, or that infringes upon the rights of others. You may not use this website to transmit any viruses, worms, or other harmful software. All pages and any material contained on the Site are the property of Damar, or are owned by a third-party and are used by us under license, and are protected by Canadian and international copyright and other intellectual property laws. Except for personal private and non-commercial use, you are prohibited from duplicating, downloading, publishing, modifying or otherwise distributing, in whole or in part, any content and materials on the Site (including, without limitation, any text and images resident on the Site) without our prior express written permission.

Disclaimer of Warranties:

THIS WEBSITE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. DAMAR SECURITY SYSTEMS DOES NOT WARRANT THAT THIS WEBSITE WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

Limitation of Liability:

IN NO EVENT SHALL DAMAR SECURITY SYSTEMS OR ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, SUBSIDIARIES, AGENTS OR EMPLOYEES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM) ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS WEBSITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THIS WEBSITE IS TO STOP USING IT.

Links to Third-Party Websites:

This website may contain links to third-party websites. Damar Security Systems is not responsible for the content or privacy practices of those websites. Your access and use of those websites at your own risk. We make no representations or warranties whatsoever about any other website, or the contents thereof, that you may access through the Site. When you access a third-party website, it is your responsibility to take all protective measures to guard against viruses or other destructive elements. We have no control over such third-party websites, and therefore are not responsible for their contents. Any links to third-party websites are provided to you for your convenience only, and the inclusion of such links does not mean that we endorse or accept any responsibility for the content, or the use, of the linked website. Including these links does not imply that we are affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked third-party website is authorized to use any trademark, trade name, logo or copyright symbol of ours or any of our affiliates or subsidiaries.

Linking to This Site:

IF YOU SHOULD LINK TO THIS WEBSITE SUCH LINK INDICATES THAT YOU ACCEPT OUR TERMS OF USE AND LEGAL RESTRICTIONS AND THAT YOU WILL ABIDE BY THE GUIDELINES BELOW. IF YOU DO NOT ACCEPT THESE TERMS AND AGREE TO ABIDE BY THESE GUIDELINES, DO NOT LINK TO THIS SITE.

By linking to the Site, you agree that you will not:

• Replicate any of the Site’s content;

• Frame or otherwise create a browser or border environment around the Site’s content;

• State or imply that we are endorsing you, your company or business, your website or its contents, your products or your services;

• Misrepresent your personal, corporate or your website’s relationship with Damar;

• Present false, misleading or inaccurate information about us, our products or services, any of our affiliates or any of our affiliates’ products or services;

• Use our trademarks, logos or copyrighted materials without obtaining express prior written authorization from us;

• Include content on your website that is or could reasonably be construed as illegal, distasteful, offensive or controversial (i.e., you agree that all content on your website is appropriate for all age groups); or

• Link to an internal page of this Site that is located one or several levels down from the home page, or bring up or present content of this Site on another website, without obtaining express prior written authorization from us.

Changes to these Terms:

We may, in its sole discretion, change, suspend or discontinue any aspect of the Site at any time. We may also impose limits on certain services or restrict access to all or certain portions of the Site, without notice or liability. We do not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information; and you shall have no right, either directly or indirectly, to own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve or create any new or derivative works from, or display, distribute, perform or in any way exploit the Site or any of its contents (including software) in whole or in part. You agree to not disrupt, interrupt or attempt to interrupt the operation of the Site in anyway, including, without limitation, changing or deleting any proprietary notice from any materials downloaded from the Site.

Governing Law and Jurisdiction:

This Site is operated and administered from within Canada. Use of this Site shall be governed by all applicable Canadian Federal Laws. In the event of any dispute or claim relating to the Site and/or the Terms, you agree to the resolution of such dispute by binding arbitration in accordance with the rules of the ADR Institute of Canada. The seat of arbitration will be Sarnia, Ontario, Canada and the arbitration may be conducted virtually at the request of either party. The language of the arbitration will be English. The arbitrator will be selected in accordance with the Arbitration Rules, and will be a former judge of Ontario or a senior lawyer licensed to practice law in Ontario and experienced in commercial disputes.

There will be no appeal from the decision of an arbitrator except on a question of law. Costs of the arbitrator shall be determined by the arbitrator consistently with costs practice in the Superior Court of Justice in Ontario. Any cause of action you may have with respect to your use of the Site must be commenced within two (2) years after the claim or cause of action arises. These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada without giving effect to any principles of conflicts of law.

Entire Agreement:

These Terms constitute the entire agreement between you and Damar Security Systems regarding your use of this website. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

If you have any questions about these Terms, please contact us at ce@damarsecurity.com.

Lambton Communications Limited o/a Damar Security Systems Privacy Policy

Lambton Communications Limited o/a Damar Security Systems (“Damar” or “we”) are committed to protecting the privacy of our customers. The protection of your Personal Information is another way in which we continue to provide exceptional service.

Damar is committed to ensuring the accuracy, security and privacy of Personal Information in compliance with all applicable legislation. The Damar Privacy Policy contains the principles and guidelines for how we process the Personal Information of customers, service providers and other individuals (“you” or “your”).

Definitions

Personal Information means information about an identifiable individual, or information that allows an individual to be identified. For the purposes of this Privacy Policy, personal information is information about an identifiable individual as it is defined in the Personal Information Protection and Electronics Document Act. Generally, business contact information is not considered to be Personal Information.

Process or Processing or Processed – the collection, use, disclosure, retention and/or deletion of Personal Information.

Consent for Collection, Use and Disclosure of Your Personal Information

Consent is required for the collection, use and disclosure of your Personal Information. Damar makes best efforts to obtain your consent at the time your Personal Information is collected. By submitting Personal Information to Damar, you agree that we may Process this information in compliance with this Privacy Policy, and as permitted or required by law.

You may withdraw your consent to collect, use or disclose your Personal Information at any time by advising Damar privacy officer at privacy@damar.net. The withdrawal of your consent is to be provided in writing or by email. It is important that you understand that by withdrawing your consent to Process your information, Damar may no longer be able to provide you with, or to continue to provide you with, certain services which may be of value to you.

Privacy legislation, in specific and limited circumstances, allows for the collection, use or disclosure of information without consent. If such an exception is relied upon, Damar will document all exceptions along with the rationale to support our reliance on it.

What Personal Information does Damar Collect?

During your interaction with Damar, and while providing services to you, we may collect or obtain Personal Information about you. The types of information that Damar may collect about you includes, but is not limited to your name, address, telephone number, email address(es), billing and accounting information, employment information, and financial and payment information.

Why does Damar Collect Your Personal Information?

In general, Damar collects, uses or discloses the Personal Information of our customers or service providers to install security monitoring equipment and to provide monitoring services.

Use of Personal Information to Provide Services to Our Customers

In order to provide alarm installation and monitoring services, Damar may use your Personal Information for the following purposes:

• to determine whether Damar can provide service to a customer;
• to manage customer relationships;
• to provide alarm installation and/or monitoring services;
• to share Personal Information to and from third parties for the purpose of providing alarm installation and/or monitoring services;
• as permitted by, and to comply with, any legal or regulatory requirements or provisions; and,
• for any other purpose to which you consent.

Use of Personal Information for the Operation of Our Business

Damar may also use your Personal Information for the purposes of, or in connection with, the following:

• customer account opening and other administrative purposes;
• financial accounting and invoicing;
• client relationship purposes, which may involve contacting you to receive feedback on services provided;
• determining whether to establish and maintain commercial relationships with suppliers, vendors, and other third parties, including to issue invoices, administer accounts, collect and process payments, and to fulfill contractual obligations;
• business development purposes, including to contact and communicate with customers, suppliers and other third parties, and to conduct surveys, research and evaluations;
• developing, enhancing, marketing, selling or otherwise providing Damar products and services;
• distributing our newsletters and other informational and promotional communications to individuals on our mail and email lists, including via third party mailing houses and email service providers;
• detecting and protecting Damar, our customers and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity;
• receiving service from our professional advisors, such as lawyers, accountants and consultants; and,
• protecting our rights and those of our customers.

Personal Information will not be used or disclosed for purposes other than those for which it was collected, except with your consent, or as required by law. Damar will obtain your consent, if your Personal Information is to be used for a purpose other than for which it was originally collected, used or disclosed.

To Whom Does Damar Disclose Your Personal Information?

In order to fulfill one of the purposes in the “Why Does Damar Collect Your Personal Information” section above, we may disclose your Personal Information to: third parties that provide services to Damar; a financial institution, on a confidential basis and solely in connection with the assignment of a right to receive payment, the provision of security or other financing arrangement; to our insurers or regulatory agencies, or others in connection with regulatory or other activities relating to Damar’ obligations; to government or law enforcement authorities; or any third party, when you have provided your consent.

We may need to disclose your Personal Information if required to do so by law, by a regulator or during legal proceedings.

In cases where disclosure of information to a third party is authorized, the least amount of information appropriate for the intended purpose is disclosed.

Where is Your Personal Information Stored?

Your Personal Information is stored in secured locations and on servers controlled by Damar, within Canada.

Some of the recipients of your Personal Information listed in the “To Whom Does Damar Disclose Your Personal Information” section above may be based outside of Canada. Laws in jurisdictions outside of Canada may not afford the same level of privacy protection. In such cases, we will make best efforts to ensure that there are adequate safeguards in place, including contractual safeguards, to protect your Personal Information.

How Does Damar Protect Your Personal Information?

Damar uses a range of physical, electronic and organizational measures appropriate to the sensitivity of your Personal Information to ensure that it is kept secure. These measures include:

• education and training to relevant staff to ensure they are aware of our privacy obligations when handling Personal Information;
• administrative and technical controls to restrict access to Personal Information;
• technological and security measures, including firewalls, multi-factor authentication, encryption and malware software; and,
• physical security measures, such as security passes to enter areas where Personal Information is stored or can be accessed.

Damar strives to protect the Personal Information of our clients. While we use appropriate security measures once your Personal Information has been disclosed to us, the transmission of data over the internet (including by electronic communications) cannot be guaranteed to be secured.

Retention of Your Personal Information

Damar will retain your Personal Information for the longer of the following periods: (i) as long as is necessary to provide the services for which we were retained; (ii) any retention period that is required by law; (iii) the end of the period in which litigation or investigations might arise in response of the services provided to our customers; or (iv) as directed by Damar internal retention schedule.

Your Privacy and the Damar Website

We may collect information about you whenever you interact with our website, including your device information, browsing information, and browsing activity (collectively, “automatically collected information”). Automatically collected information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and internet service provider information. Automatically collected information also may include information about when and how you access and use our website, such as the date and time of your visit or use, the websites you visit before coming and after leaving our website, how you navigate our website and the website pages and items you view.

Cookies – When an individual visitor accesses the Damar website, we may use a browser feature called a ‘cookie’ to collect information such as the type of internet browser and operating system the visitor uses, the domain name of the website from which the visitor came, date and duration of the visit, number of visits, average time spent on our website, pages viewed and number of cookies accumulated. A cookie is a small text file containing a unique identification number that identifies the visitor’s browser, but not necessarily the visitor, to our computers each time our website is visited. Unless a visitor specifically informs us (e.g. by registering for an event or sending us correspondence from the website), we will not know who the individual visitors are. In addition to the identified purposes described in our Privacy Policy, we may use this website information and share it with other organizations with whom we have a commercial relationship to measure the use of our website, to improve the functionality and content of the website and to facilitate usage by a visitor. Visitors can reset their browsers either to notify them when they have received a cookie or refuse to accept cookies. However, if a visitor refuses to accept cookies, he or she may not be able to use some of the features available on our website.

Online Communications – In order to provide our website visitors with a service or information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, subscribing to a newsletter or a mail or email list, participating in a seminar or other event, and participating in contests and surveys. If you are known to Damar as a registered user of an online service, we may combine and store Personal Information about your use of our website and the online information you have provided with certain other online and offline information we may have collected.

Promotional Email Communications – Occasionally, we may send marketing or promotional email communications to you, including information about the services of Damar. In this process, we may collect certain information related to your viewing and use of the email communication, and compile generally the related statistics. We may combine and store any such information to manage and improve our email communications to you. We will include instructions on how to unsubscribe if you decide you do not want to receive any future marketing or promotional emails from Damar.

Links – Our website may contain links to other websites which are provided as a convenience only. Visitors are advised that other third-party websites may have different privacy policies and practices than Damar, and we have no responsibility for such third-party websites.

How to Make an Inquiry About Your Personal Information?

You have various rights in relation to your Personal Information. Specifically, you have a right to:
• obtain confirmation that we are processing your Personal Information and request a copy of your Personal Information held by Damar.
• request that we update your Personal Information or correct such Personal Information that you think is incomplete or inaccurate. If there is a disagreement about the accuracy of your Personal Information, a notation will be made to your Personal Information setting out your correction.

Further Information

Damar has appointed a privacy officer to oversee compliance with our Privacy Policy and applicable privacy legislation. For additional information on Damar’ privacy practices, or to express concern about compliance with this Privacy Police, please contact our privacy officer at:

Privacy Officer
Damar Security Systems
506 Christina St N,
Sarnia, ON N7T 5W4

privacy@damar.net

1.877.263.2627

Changes to the Privacy Policy

On occasion, we may modify or amend the Privacy Policy.

To communicate when the Privacy Policy is revised, the revision date at the bottom of the page will be changed. The amended Privacy Policy will apply from that revision date. It is recommended that you periodically review this Privacy Policy to remain informed about how we are processing and protecting your Personal Information.

Revised: February 25, 2025