What does a “late to test” or “fail to test” mean?

Most of our systems are programmed to send an automatic check-in or test signal to our signal receiving centre. If we do not receive this signal, we will contact you to advise of a potential problem and to ask some pertinent questions that may assist in determining why the test was not received.  We are one of only a few companies that send daily or weekly test signals.  We do this because we truly care about our customers and the service that we provide.  We have found that many of our customers are “cutting the phone cord” and doing away with landline telephone service. Where we have employed automatic dialing devices they will no longer work without a conventional landline. Thanks to our automatic test signals we are able to identify those customers who have made service affecting changes to their telephone lines. And there is no extra charge for this valuable additional service.