I have a monitored fire alarm system; do you do verification calls to help prevent false alarms and the fire department response fees?

We are sorry but we are prohibited from making verification calls on monitored fire alarm systems.  Our fire alarm monitoring service is provided in compliance with the requirements contained in CAN/ULC-561, a National Standard of Canada that specifically prohibits verification calls on fire alarm signals. On single family residential monitored smoke and heat detectors we will attempt a verification call to the home in order to prevent false requests to the fire service.