We prefer to receive changes to the call list by sending an email to firstname.lastname@example.org. Please locate your system or account number and your password or personal identification code and include it in an e-mail along with the changes you wish to make. If you are adding people to the call list it is a good idea to include a home, business and/or cellular telephone numbers, indicate if the cellular can receive text messages, and their e-mail address. Please also indicate where they should be in the call order – first, second, last, etc. Please be sure that each person on your call list knows what to do in the event they receive a call from us. In emergency situations we can accept a temporary change over the phone (877-263-2627 Option 5 and then 2) but we will still require the change in writing.