“The technicians were very professional in their manner from the beginning of the job until the end. They took the time to explain things and helped walk us through the changes.”
Damar Security Systems Customer
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Lambton Communications Limited, O/A Damar Security Systems and Security Response Center are committed to excellence in serving all customers including people with disabilities.
We will ensure that our staff is familiar with any assistive devices that we have on-site or that we provide that may be used by customers with disabilities while accessing our products or services.
We will communicate with people with disabilities in ways that takes into account their disability.
We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.
A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises.
Lambton Communications Limited O/A Damar Security Systems and Security Response Center will provide training to employees, volunteers and others who deal with the public or other third parties on our behalf. Training will also be provided in the development of policies, plans, practices and procedures related to the provision of our goods and services.
Individuals in the following positions will be trained:
This training will be provided to staff no later than three months after hiring.
Training will include:
Staff will also be trained when changes are made to our plan.
Customers who wish to provide feedback on the way Lambton Communications Limited O/A Damar Security Systems and Security Response Center provides products and services to people with disabilities can send an e-mail to the Customer Excellence Department at firstname.lastname@example.org