A low battery signal is not an emergency signal. A low battery signal may originate from the main alarm control unit or it may originate from a wireless detection device. Your keypad may display this issue, or you may receive a text or e-mail. If the low battery signals follows a local power failure the problem may correct itself once the power comes back on and the battery has had a chance to recharge. The problem may clear itself. If the low battery signal is related to a wireless detection device the battery will need to be replaced. Usually, a sensor’s low battery signal will allow up to 2 -3 weeks before the battery is totally depleted. Please contact our customer support team at 1-877-263-2627 and select Option 3 to determine what needs to be done to correct the problem.
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Head Office – Sarnia
519-332-1234
506 Christina Street North, Sarnia, ON N7T 5W4
Customer Service Centre – Brantford
519-752-5058
4-34 Dalkeith Drive, Brantford, ON N3P 1N6
Customer Service Centre – London
519-663-8274
705 Consortium Court, London, ON N6E 2S8
